Frequently Asked Questions

Everything you need to know about working with us

We are a primary manufacturer with over ten years of experience, and our factory is located in [Yongkang/Zhejiang]. We possess our own R&D team, production workshops, and quality control system. You are welcome to visit us at any time, either via video call or through an on-site inspection.

Our production facility covers an area of ​​1,100 m². We produce 500–1,000 sets of small items and 200–300 sets of large items daily, ensuring the punctual delivery of bulk orders.

Yes, we do. We offer comprehensive, one-stop customization services covering everything from logos, colors, and packaging to instruction manuals, dimensions, structural design, and added functionalities. Please provide your design drafts in AI or PDF format.

The MOQ for standard products is 100 units.

The lead time for samples is 3–5 days. The cost is calculated as twice the unit price of the sample; this fee is refundable upon placing a bulk order.

Once the deposit and sample approval are confirmed, the lead time for standard orders is typically 2–3 weeks. The exact timeframe depends on the order volume and our production schedule.

We implement a rigorous four-stage quality control process: 1. Incoming inspection of raw materials; 2. Mid-production spot checks; 3. Full inspection prior to packaging; 4. Final random inspection before shipment.

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